Delivery Terms and Conditions

  • Delivery will be made on the date specified and we will make every effort to meet your requests as to time, however only funeral orders can be delivered at a specific time.
  • Delivery is guaranteed to be within 24 hours. However orders placed via internet will be delivered same day.  All orders for Saturdays need to be placed before 10h00 for same day delivery.  Bunches for Africa do not deliver on Sundays and Public Holidays.
  • Special delivery conditions apply to hospitals, hotels,  airports, funeral directors and cemeteries; i.e. where deliveries are made to a central point and not directly to the recipient.
  • Please note that orders to a hospital must be delivered in a vase - bunches of flowers/bouquets cannot be delivered.

 

Delivery instructions

To ensure that delivery takes place as you have requested please ensure that the address you have provided is as complete as possible and that a contact number has been provided for the intended recipient.

We always make every effort to deliver customer gifts to that special person. If the recipient is not available, we will leave a 'Sorry, you were out' card, inviting them to call us and arrange a more convenient delivery time.

If there is no service available to an area, we will contact you. Additional delivery charges may apply to certain areas.

Certain delivery destinations would require additional detail:

 

Delivery to a Business

  • Name of the recipient
  • (Telephone extension number if available)
  • Office No/Department
  • Floor No/Division
  • Company/Building Name

 

Delivery to a hospital (Get Well)

NB: Please note that ALL floral deliveries to hospitals must be in a vase or container. Hospitals will not accept bouquets/bunches of flowers not in a container. (Please check to see whether the patient is likely to be discharged before scheduling the delivery)

  • Name of the patient
  • Patient's Ward/Room number


Delivery to Hotel

Room number and check-in date and time (if not already checked in) and check-out date.

 

Delivery to a Funeral Home

  • Name of the deceased, or the family's name
  • Date/Time of the service
  • Name of the Funeral Home
  • In such cases the signature of a person authorized to receive the order shall be accepted as proof of delivery and the fulfillment of the order. Bunches for Africa cannot take responsibility for flowers being stolen.
  • We always make every effort to deliver customer gifts to that special person. If the recipient is not available, we will leave a 'Sorry, you were out' card.
  • If there is no service available to an area, we will contact you. Additional delivery charges may apply to certain areas.